96 Jili Privacy Policy

1 Introduction

96 Jili ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online casino platform at 96-jili.app. This Privacy Policy describes our practices regarding the collection, use, storage, and disclosure of personal information in connection with your use of the 96 Jili website, mobile interface, games, and related services (collectively, the "Platform").

This Policy applies to all registered players and visitors of the 96 Jili Platform, including players based in Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

This Privacy Policy should be read alongside our Terms & Conditions, which govern your overall use of the 96 Jili Platform.

2 Personal Data We Collect

96 Jili collects personal data that is necessary to provide a safe, compliant, and high-quality gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification purposes.

3 How We Collect Your Data

96 Jili collects personal data through the following means:

• Direct Interactions: When you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or participate in promotions, you provide personal data directly to us.
• Automated Technologies: When you access the Platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies.
• Payment Providers: When you transact via GCash, PayMaya, BPI, BDO, or Metrobank, we receive transaction confirmation data from those providers to credit your account and verify payments.
• Identity Verification Services: We may use third-party identity verification providers to confirm your age and identity in compliance with PAGCOR requirements. These providers may process your ID documents and facial images on our behalf.
• Fraud Prevention Services: We receive data from fraud detection and anti-money laundering screening services to protect the integrity of the Platform.

4 How We Use Your Personal Data

96 Jili uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your 96 Jili account, including processing your registration and verifying your identity.
• Service Delivery: To provide access to games, process deposits and withdrawals, apply bonuses, and deliver the full range of 96 Jili services.
• Regulatory Compliance: To comply with PAGCOR requirements, anti-money laundering (AML) obligations, and other applicable Philippine laws and regulations, including age verification (21+).
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 live chat support.
• Responsible Gaming: To monitor gaming patterns and enforce responsible gaming tools such as deposit limits and self-exclusion where applicable.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the 96 Jili Platform.

5 Legal Basis for Processing

96 Jili processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — including account creation, game access, and payment processing.
• Legal Obligation: Processing required to comply with applicable laws, including PAGCOR regulations, AML requirements, and age verification obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

96 Jili does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to facilitate deposits and withdrawals. These providers process your financial data under their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC (Know Your Customer) service providers who assist us in verifying your age and identity in compliance with PAGCOR requirements.
• Fraud & AML Screening Services: Providers who help us detect and prevent fraudulent activity, money laundering, and other financial crimes on the Platform.
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who support the technical operation of the 96 Jili Platform under strict data processing agreements.
• Regulatory Authorities: PAGCOR, law enforcement agencies, courts, or other government bodies where we are legally required or permitted to disclose your data.
• Professional Advisers: Lawyers, auditors, and compliance consultants who are bound by professional confidentiality obligations.

7 Cookies & Tracking Technologies

96 Jili uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies and security tokens. They cannot be disabled without affecting core functionality.
• Performance & Analytics Cookies: Used to collect anonymized data about how players interact with the Platform, helping us identify areas for improvement and optimize game loading performance.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These are only set with your prior consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 96 Jili Platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.

8 Data Retention

96 Jili retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account & Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML record-keeping requirements.
• Financial Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations.
• Gaming History: Retained for the duration of your account and for three (3) years following account closure.
• Support Communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted or anonymized promptly.

When personal data is no longer required, 96 Jili will securely delete or anonymize it in accordance with our internal data disposal procedures.

9 Data Security

96 Jili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-Bit SSL Encryption: All data transmitted between your device and the 96 Jili Platform is encrypted using industry-standard 256-bit SSL/TLS protocols.
• Encrypted Data Storage: Sensitive data, including financial account details and identity documents, is stored in encrypted form on secured servers.
• Access Controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with data access are subject to confidentiality obligations.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their 96 Jili accounts for an additional layer of login security.
• Regular Security Audits: The Platform undergoes periodic security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident Response: In the event of a data breach that poses a risk to your rights and freedoms, 96 Jili will notify affected players and relevant authorities in accordance with applicable legal requirements.

10 Your Privacy Rights

As a player on the 96 Jili Platform, you have the following rights with respect to your personal data, subject to applicable legal limitations:

• Right to Access: You may request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: You may request that we limit the processing of your personal data in certain circumstances, such as while a dispute is being resolved.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our demonstrating compelling grounds.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the 96 Jili support team via live chat. We will respond to all verified requests within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

11 Children's Privacy

The 96 Jili Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online casino operations in the Philippines. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds held in an underage account will be handled in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that a minor in your care has registered on the 96 Jili Platform, please contact our support team immediately via live chat so we can investigate and take appropriate action.

12 Changes to This Privacy Policy

96 Jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via their registered contact details or through a Platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how 96 Jili protects your personal data. Your continued use of the Platform following the publication of any revised Policy constitutes your acknowledgment of the changes.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 96 Jili handles your personal data, please reach out to our support team. We are available 24 hours a day, 7 days a week.